🛡️ Safe Gaming

Play responsibly at 8x88

Enjoy entertainment within your limits — 8x88 is committed to your safety and wellbeing. For players aged 21+ only.

Is gaming entertainment or a problem?


Online gaming is an enjoyable form of entertainment — but it stays healthy only when you play within your means and time limits. 8x88 believes that responsible gaming is not just a rule; it is a way of life.

Our platform offers every player a range of protective tools — deposit limits, time-outs, self-exclusion, and 24-hour Bengali live support. We want you to always enjoy yourself, not worry.

Remember: Gaming is never a reliable source of income. Only play with money you can afford to lose. Do not spend money meant for your family, friends, or everyday needs on gaming.

21+

For adults only

To open an account and play at 8x88, you must be 21 years of age or older. We are committed to keeping minors protected from gaming.

Our protective tools


Deposit limit setting

Set your own limit on how much you can deposit per day, per week, or per month. This helps you enjoy gaming within a budget. Lowering a limit takes effect immediately.

Time-Out

If you want to take a break for a few days, set a time-out from 1 day up to 6 weeks. During this period your account will be temporarily suspended. It reactivates automatically when the break ends.

Self-Exclusion

If you feel gaming is getting out of control, use self-exclusion. You can close your account for a minimum of 6 months or permanently. No promotional communications are sent during self-exclusion.

Bet limit setting

Set in advance the maximum amount you can bet in each session. If you reach this limit, you will receive an automatic warning. This helps you avoid impulsive decisions.

Reality Check

You will receive pop-up reminders at regular intervals letting you know how long you have been playing and how much you have won or lost. This is an important habit for mindful gaming.

Minor protection

Use parental control software and keep your login details secure so that younger members of your household cannot access this platform. Accounts for anyone under 21 are not permitted.

How to use the protective tools


1

Log in to your account

Go to the 8x88 Login page and access your account. All protection settings can be found in your profile menu.

2

Go to the "Responsible Gaming" section

Look for the "Responsible Gaming" option in your profile settings. All protective tools are available together in one place here.

3

Set your own limits

Activate whichever you need — a deposit limit, bet limit, or time-out. Review each change before confirming it.

4

Get help via live chat

For any issue, contact us via 24/7 Bengali live chat. Our team is always here for you.

5

Self-exclude if needed

If you feel gaming is getting out of control, contact us via live chat or email [email protected] — we will help you with self-exclusion.

Core principles of healthy gaming


Responsible gaming means keeping gaming in its proper place — as part of your entertainment, not the centre of your life. Follow the guidelines below:

Set a budget before you play and never go beyond it.

Never increase your bets to try to recover losses (avoid chasing losses).

Do not play when you are drunk or under emotional stress.

Take regular breaks and spend time with family and friends.

Gaming can never solve financial problems — avoid that mindset.

Do not share your login details with anyone — especially minors.

Do not trust any strategy that claims to guarantee winnings.

If gaming is interfering with other areas of your life, seek help.

Warning signs of problem gaming


If you notice any of the signs below, take care and seek help quickly. Acknowledging a problem takes courage.

You are spending beyond your budget and placing more bets to try to recover lost money.

You are lying about gaming or playing in secret from family and friends.

You are spending more time gaming while neglecting work, studies, or family responsibilities.

You feel restless, irritable, or anxious when you are not gaming.

You are taking on debt or dipping into savings to spend money on gaming.

You have tried to stop gaming but cannot.

Deposit and withdrawal limits


Minimum Deposit

৳300

Deposit a minimum of ৳300 via bKash, Nagad, Rocket, and Upay.

Minimum Withdrawal

৳500

Withdraw your winnings from a minimum of ৳500. Withdrawals are usually completed within 30 minutes to 3 hours.

Welcome Bonus

100%

100% bonus on your first deposit, up to a maximum of ৳10,000. Wagering requirement is 25x — please read the full terms and conditions.

Bonus notice: Before accepting any bonus, read the complete rules and terms and conditions carefully. Withdrawal is not possible until the wagering requirement for the bonus has been met. Responsible players plan their budget before accepting a bonus.

Common questions about responsible gaming


Self-exclusion is a feature that lets you close your own account for a set period or permanently. Once active, you will not be able to log in, make deposits, or place bets. While self-exclusion is in effect, we will not send you any promotional messages. To use this feature, contact us via live chat or email [email protected].

Yes. A request to lower your deposit limit takes effect immediately. However, increasing a limit has a safety waiting period — this is in place to protect you from impulsive decisions.

First, reach out to our 24/7 Bengali live chat support. Our team will help you set up self-exclusion or a time-out. You can also email [email protected]. Acknowledging a problem and asking for help is an act of courage.

No. 8x88 is only for people aged 21 and above. Age is verified when an account is created. Accounts belonging to minors are closed immediately and any deposited funds are returned.

A time-out is a temporary break — from 1 day up to 6 weeks. When the set period ends, the account is automatically reactivated. Self-exclusion is longer-term — a minimum of 6 months up to permanent. It does not reactivate automatically when the period ends and must be reactivated by request.

Change your password immediately and enable two-factor authentication (2FA). If a minor has been using the account, email [email protected] or contact us via live chat right away — we will review the situation and take the necessary steps.

Contact us for help


24/7 Live Chat

Talk to us in Bengali at any time. Our team is ready to help with anything related to responsible gaming.

Email Support

Email us for confidential matters:
[email protected]
We will respond as quickly as possible.

Enjoy safely,
play responsibly

Have a safe gaming experience at 8x88 — cricket betting, slots, casino, and much more are waiting for you.